Managing issues in a structured manner in a quality management system on a quality management platform.
Issue Management
Issues are a key part of a world-class quality management system. Our Qooling platform structures and manages all the issues, which reduces the lead time. The out-of-the-box analytics allow you to spot trends right away and start improvement steps.
Reduce Friction
Make it easy for employees to file an Issue. With our user-friendly mobile app you reduce the friction
Collaborate
Allow employees to collaborate on the Issues and make great improvements together
CAPA
Divide the critical CAPAs to prevent certain Issues from happening again
Root Cause
Always find the root cause of why something went wrong with the different integrated methods like the “5 Whys”
Data-driven
Analyze the data and find patterns to improve processes with custom dashboards
Structure
Consistent approach to solving Issues. Everybody knows what needs to be done to resolve the Issue
Transparency
You get a centralized overview of all the Issues. All employees see the status of an Issue